By Real Humans: 24/7 availability, quick resolutions, and happy customers. Start your 2-week risk-free trial and get uninterrupted support day and night!
Request Free ConsultationExperience excellence with a remarkable
4.7 out of 5 stars
Trusted by Leading Brands & Enterprises Worldwide
Certified Team of 1000+ Professionals
Expertise in Omnichannel, Human-AI, Realtime support & more...
Enterprises, startups, and industry leaders trust us to deliver top customer support that goes beyond expectations. Our fast and reliable solutions help businesses run smoothly, improve customer satisfaction, and build strong brand loyalty.
Our outsourced customer service solutions give businesses access to trained professionals, advanced technology, and scalable support. Whether you need 24/7 coverage, multilingual assistance, or industry-specific expertise, we provide tailored solutions that improve customer satisfaction while reducing costs. Industries like e-commerce, healthcare, SaaS, and legal services trust us to manage their customer interactions efficiently.
We are a leading customer service outsourcing company, helping businesses deliver exceptional support without the hassle of managing an in-house team. Our expert agents handle phone support, email management, live chat, social media interactions, and technical troubleshooting, ensuring seamless customer experiences across multiple channels.
With our support, businesses can focus on growth while we handle customer interactions with care and precision. Our proactive approach not only resolves issues quickly but also enhances brand reputation and customer loyalty. By delivering fast, friendly, and professional assistance, we help businesses build lasting relationships with their customers.
At LiveHelpIndia, we redefine customer service outsourcing by combining human expertise with cutting-edge technology. Here's how we deliver unmatched outsourced customer support that boosts customer loyalty and business growth.
Your customers expect support anytime, anywhere. We provide 24/7 customer care through phone, chat, email, and social media. Our global team speaks more than 30 languages, so you can effortlessly support customers across different time zones and cultures. We provide the perfect setup for businesses expanding into international markets!
Our training programs are customized using detailed analytics to address specific needs and enhance agent performance. This targeted approach ensures that our outsourced customer support teams are always prepared to deliver outstanding results for your business.
We adapt our communication style to align seamlessly with your brand identity. As one of the leading call center outsourcing companies, we make sure every customer interaction feels authentic, fostering trust and loyalty.
We conduct regular quality checks and feedback sessions to continuously improve and maintain excellence in outsourced customer support.
Our call center outsourcing services cater to businesses of all sizes, from startups to enterprises. We provide customized solutions that deliver real results, ensuring secure and empathetic customer support.
Outsourcing your customer support with us means no more heavy spending on hiring, training, or infrastructure. With flexible pricing options like pay-as-you-go or dedicated teams, you can cut costs and save up to 60% compared to in-house operations. You can invest this budget to fuel innovation, marketing efforts, and business growth.
Our customer care support services follow global standards like GDPR, ISO 27001, and SOC 2 to ensure your data is always protected. With end-to-end encryption, NDAs, and regular audits, you can trust us to keep sensitive information safe and reduce any legal or reputational risks.
As your business evolves, so do your customer support needs. Our outsourcing solutions are designed to scale with your growth, allowing you to easily expand or adjust support teams based on seasonal demands, market trends, or business expansion.
Our call center outsourcing services focus on dedication, efficiency, and high performance. We constantly improve our processes to exceed industry standards to make sure every interaction reflects exceptional quality and professionalism.
At LiveHelpIndia, we redefine customer service by offering tailored solutions that adapt to your unique business needs. With a focus on building lasting relationships and driving measurable growth, our customer support services are designed to elevate every interaction. Here are our comprehensive customer support services:
Make sure your customers always talk to a real person, not just an answering machine. Our inbound call support ensures that every call is answered promptly, professionally, and with a personal touch. Whether it's inquiries, orders, or issue resolution, we handle it all.
Reach your customers without overwhelming your team. Our outbound call support helps with follow-ups, appointment scheduling, surveys, and lead generation. We make meaningful connections while keeping your business moving forward.
Let us handle the behind-the-scenes work so you can focus on growing your business. Our back-office support covers everything from data entry and document processing to managing records and reports, ensuring seamless operations and efficiency.
No more missed emails or delayed responses. We manage customer emails efficiently, providing quick, clear, and professional replies to inquiries, complaints, and support requests. Your customers get the answers they need.
Instant support, real-time solutions. Our live chat agents engage with your customers on your website, answering questions, solving problems, and helping with purchases. Quick, friendly, and always available.
Your customers deserve expert help when they need it most. Our technical support team is trained to troubleshoot issues, guide users, and ensure seamless product or service experiences.
We take care of customer issues so you don't have to. Our help desk services provide troubleshooting, issue resolution, and step-by-step guidance to keep your customers happy and your business running smoothly.
From order placement to tracking, we handle it all. Our team ensures that every order is processed quickly and accurately, giving your customers a hassle-free shopping experience.
Stay connected with your customers across all platforms. We monitor, respond, and engage with your audience on social media, ensuring positive interactions and brand loyalty.
Free up your time with a dedicated virtual assistant. Our team can handle scheduling, emails, research, and more - so you can focus on what truly matters.
Customers have questions, and we have the answers. Our team provides accurate and detailed information about your products or services, helping customers make informed decisions.
Break language barriers and expand your reach. Our multilingual support team ensures that customers from different backgrounds receive the same high-quality service, in their preferred language.
Our customer support process is designed for efficiency, precision, and growth. From understanding your unique challenges to executing seamless support strategies, we create a system that drives customer satisfaction. Here's our systematic process for outsourcing customer support:
We provide customer service outsourcing solutions for businesses across various industries, including e-commerce, SaaS, healthcare, and legal services. Whether you're a startup or a Fortune 500 company, our expert support ensures seamless customer experiences, multilingual assistance, and 24/7 coverage tailored to your industry's unique needs.
Retail, CPG, & Manufacturing
Human Resources
Sourcing & Procurement
Finance & Accounting
DomainExperts & Knowledge Services
Customer Relationship Management
Banking, Financial Services, & Insurance
Healthcare Life Sciences & Services
Energy, Natural Resources, & Utilities
Sales & Marketing
Travel, Transportation, & Hospitality
Global Media & Telecommunication
Banking, Financial Services, & Insurance
Healthcare Life Sciences & Services
Energy, Natural Resources, & Utilitie
Sales & Marketing
Travel, Transportation, & Hospitality
Global Media & Telecommunication
Retail, CPG, & Manufacturing
Human Resources
Sourcing & Procurement
Finance & Accounting
DomainExperts & Knowledge Services
Customer Relationship Management
Explore our success stories and see how our strategic solutions drive real business results. Click here to see all case study.
Provided comprehensive chat and call customer support to ShowMyPC, enhancing user satisfaction and streamlining remote access assistance.
Delivered integrated chat, email, and call support to Cloudbric, improving client engagement for cybersecurity services.
Offering responsive email and chat support to TeenPatti, ensuring seamless user experiences for the online gaming platform.
Provided comprehensive chat and call customer support to ShowMyPC, enhancing user satisfaction and streamlining remote access assistance.
Delivered integrated chat, email, and call support to Cloudbric, improving client engagement for cybersecurity services.
Offering responsive email and chat support to TeenPatti, ensuring seamless user experiences for the online gaming platform.
Transform your customer experience and gain a competitive edge by outsourcing your support services to LiveHelpIndia. Our comprehensive outsourcing solution blends efficiency, advanced technology, and industry-specific expertise to deliver multi-channel support that drives growth, reduces costs, and builds lasting customer relationships. By leveraging our dedicated team and agile processes, your business can focus on core priorities while experiencing faster communication, proactive issue resolution, and scalable support tailored to your needs.
Key Benefits:
Discover how our expert customer support teams have helped businesses streamline service operations, enhance customer satisfaction, and accelerate growth.
"LiveHelpIndia's email support copywriting transformed our customer interactions. Their clear and engaging emails have significantly improved our response rates. Highly recommend their services."
Evelyn Hughes, New York
"Partnering with LiveHelpIndia for chat support copywriting has been a game-changer. Their scripts are engaging and effective, enhancing our customer satisfaction and retention."
Caleb Grant, Sydney
"The call support scripts crafted by LiveHelpIndia have empowered our team to communicate more effectively with clients. Their professionalism and attention to detail are commendable."
Stella Powell, Europe
"LiveHelpIndia's back office support copywriting services have streamlined our internal processes. Their precise and clear documentation has improved our operational efficiency."
Carter Graham, UK
"We entrusted LiveHelpIndia with our product packaging copywriting, and they exceeded our expectations. Their compelling copy has enhanced our brand's appeal and customer engagement."
Bella Ross, USA
"Working on the Hong Kong West Kowloon Station project required precision and efficiency, and LiveHelpIndia delivered exactly that. Their 3D interior modeling services provided us with highly detailed drafts, ensuring seamless execution. Their expertise and commitment to quality made a significant impact on our project's success!"
Eli Morgan, Hong Kong
Have a question? Contact us, and we'll ensure you get a response within one business day.
The cost of outsourcing customer support from LiveHelpIndia starts at just $5 per hour. Pricing varies based on factors like support channels, coverage hours, and service requirements.
Outsourcing customer support provides a cost-effective, scalable solution without the overhead of hiring and training an in-house team. With outsourcing, you gain access to experienced professionals, 24/7 availability, multilingual support, and advanced technology, all without the hassle of managing HR, payroll, or infrastructure. In contrast, an in-house team requires more resources and long-term commitments.
We integrate our outsourced support team with your existing workflows, tools, and communication channels to create a cohesive support experience. Through regular updates, shared knowledge bases, real-time reporting, and dedicated account managers, we maintain transparency and alignment with your business goals, ensuring a seamless collaboration between both teams.
Many businesses work with customer service outsourcing companies to improve operations. E-commerce brands, SaaS providers, healthcare organizations, and legal firms benefit from expert support. Startups and Fortune 500 companies use outsourcing for multilingual help, 24/7 service, and scalability. It's a smart choice for companies focusing on growth and customer satisfaction.
Outsourced customer support teams follow strict security protocols to protect customer data. They use secure systems and comply with data protection rules. This practice is common in healthcare and legal services, giving you peace of mind while delivering high-quality service and maintaining trust.
Technical troubleshooting is handled by experts who quickly identify and fix issues. They use advanced tools to monitor and resolve problems, reducing downtime. This approach improves customer experience by providing prompt solutions and maintaining high operational efficiency throughout the support process.
Phone support and email management offer clear, direct communication with customers. They help resolve issues fast and keep clients informed. This quick and reliable service boosts satisfaction, builds trust, and encourages repeat business by addressing concerns effectively and efficiently every time.
Outsourced service delivers high-quality service by combining expert handling with advanced tools. This method improves operational efficiency through quick resolutions and smooth processes. Clients benefit from professional support that keeps customers happy and boosts loyalty, all while allowing you to focus on core business growth.
Follow these steps to identify the best customer service outsourcing companies:
A partner like LiveHelpIndia combines these traits, delivering seamless, high-quality outsourced customer service tailored to your goals.
We track key performance indicators (KPIs) such as First Response Time (FRT), Average Handle Time (AHT), Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), Resolution Rate, and Service Level Agreement (SLA) adherence to measure the success of our outsourced customer support. These metrics ensure efficient, high-quality service, improved customer retention, and seamless customer experiences. Additionally, we monitor agent performance, escalation rates, and customer feedback to continuously optimize our support operations.
Ready to reclaim your time and boost productivity? Let our expert virtual assistants streamline your business today!
Request Free Consultation