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Outsource : Customer Care Services |
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LiveHelpIndia is an award winning provider of Customer Care Services & call center outsourcing solutions. The company delivers voice, live chat and email support - all of which
have been recognized and awarded by the call center industry, clients, and partners for quality in Customer Care and customer services. With
over 7 years experience in the call center industry, LiveHelpIndia has catered its Customer Care services for businesses and
organizations of varying sizes from industries of all sorts.
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Click Here To Listen Our Employees |
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Click here to see all of our packages. To
start your Services,
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All-in one Customer Support Services, Customer is important!
We offer a full range of customer interaction services including Customer Care Services,
which are tailored to provide the best possible customer
interaction on a 24x7 basis. Customized Customer Care Services can
always be designed at no charge for your unique needs.
Our Operators & Staff are quick to learn any new product or service
before starting to work with you, we have the latest
knowledge base technology which is setup to grow so
that our Operators & Staff are always learning about your product, Customer Care Services,
and can add as they go. Everyone at LiveHelpIndia has
been doing this for years, so we dare you to get most out for Customer Care Services and challenge
them! |
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Telemarketing and Tele-Sales Services,
Get new customers
We have acquired special experience and expertise in
telemarketing worldwide. On behalf of our clients, LiveHelpIndia
market a wide variety of goods and services.
We can sell from travel packages to wireless products,
from debit & credit cards to how-to-books, and Customer Care services. We are
especially adept at developing business-to-business
relationships on behalf of your business. Organized telemarketing and Customer Care services, Available
up-to 24 hours a day. All our operators have superb English
skills and know how to sell! |
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Customer Care Services,
Secure your ROI
You have invested heavily in your website, Customer Care services, and
your ongoing marketing campaign. What happens when customers
start to call or visit your website? Can your Operators & Staff
and equipment handle the sales? LiveHelpIndia acts as
your virtual customer service/ Customer Care service center, communicating with
your customers on a hour per day basis in various modes
such as Voice, e-mail and live website interaction.
Providing customer support and Customer Care services, as an extension to your business
which is an honor and we take very seriously. Special care and
situation specific training is provided to our Operators & Staff
in order to ensure an exceptional experience for your
customers with customer care and Customer Care services. |
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Appointment
Scheduling (Inbound/ Outbound)
"I'd like to make an appointment" Whether you need
to Customer Care Services and/or contact fifty, five hundred or five thousand prospective
clients to arrange meetings for your sales team or you
just need a cheerful voice managing your incoming calls
to schedule an appointment; pencil in some time to contact
LiveHelpIndia. You could have a one time calling effort
or an ongoing sustained marketing campaign. Either way,
inbound or out, let us show you how to get more hours,
and face time, out of your day. Appointment Scheduling services are also
available with Customer Care services. |
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E-mail Management,
Online Customer Support
Our clients who wish to have Customer Care Services and/or Web based e-mail interaction
with their customers utilize this special service by
establishing a special link on their website. Sometimes
your customers want to be contacted immediately via
e-mail. We act as the immediate responder when appropriate
or as the intermediary depending on the level of response
requested. Parameters are established by you and your
protocol is followed. Either way, a response is promptly
sent to your customer resolving their issue or informing
them that an appropriate response will be sent soon.
Available 24 hours a day. E-mail Management, Online Customer Support services
are also available with Customer Care services. |
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Real
Time, Live Chat based Online Customer Support
This is another web based customer relation service other than Customer Care services,
where your customer needs to have a real time chat about
your product or service via e-mail. Via a link on your
website, your customer is automatically transferred
to LiveHelpIndia's real time chat section (which will be provided FREE to you)
with your company and product details to our operators, where her/his
questions about your product or service are intelligently
answered. Our operators English skills will ensure that
there is no frustration on the customers behalf! We
will be more then happy to assist you in setting this
up on your website. Available 24 hours a day. Real Time,
Live Chat based Online Customer Support services
are also available with Customer Care services. |
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Technical Support
Services by Technology Experts
Technical support services are being
strategically outsourced as global companies discover the
benefits of access to an experienced team of specialists with
the Customer Care Services and/or added benefits of improved service quality, lower costs of
ownership and reduced risk. You can outsource technical
support services to LiveHelpIndia, secure in the knowledge
that a pool of trained and experienced engineers are available
24x7 to provide your customers technical support through a
multi-modal user interface using the web, email, chat or
voice, within agreed-upon response times and levels of
quality. Technical Support Services are also available with Customer Care services. |
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Back Office Business Process Outsourcing / Customized Services
(BPO services)
The company provides a large number of back office remote
business process outsourcing operations which include services related
to Customer Care services, accounting and finance, mortgage processing, data
analysis, lead generation, analysis and management, order taking
etc. Custom services can always be designed at no charge
for your unique needs or select from the following:
◊ Customer Care Services
◊ E-Accounting Services
◊ Data Entry and Analysis
◊ Book keeping, Accounts staff
◊ Remote Offshore Operators & Staffing
◊ Virtual Assistants
◊ Search Engine marketing
◊ Online Market Research
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For any of service information please contact our Sales Department at +44 (0)20-7043-5040 (Mon-Sat, 9 AM - 9 PM GMT) or contact us Via
contact us
or
get a free quote
...
To
start your Services:

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Specials:
- We also offer bilingual staff at $6/hour, full-time
- Get Free Live Chat Support software from leader SightMax worth $60/operator/month
- Get Unlimited USA Toll Free number for your company at $100/ month only
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