24x7 Live Help India offers fully integrated web-based order taking services on a 24/7/365 basis. We have the capacity and capability to handle any call volume and any size of product catalog - from a single product to large catalog orders.

Learn how 24x7 Live Help India Order Taking Services can bring success to your customer service approach and sales strategy.

Sales Focused Order Taking Specialists

Our mission is to increase the percentage of calls for your campaign that convert into actual sales. We specifically train our agents to handle each call as a valuable sales opportunity and use cross-sells and up-sells to increase the value of each order. Furthermore, to ensure quality assurance and quality service, our call center agents are fully trained as Certified Order Taking Specialists before taking calls from your sales line.

Streamlined Sales Channels

Using a web enabled call center allows our agents to enter orders through your existing e-commerce website, thus streamlining sales and fulfillment channels. If an e-Commerce page is not already in place, 24x7 Live Help India will build one for you, allowing the convenience of real-time credit card processing, inventory tracking, and integration with your fulfillment house.

Front Line FAQ Support

As a value-added partner, 24x7 Live Help India can take your orders and handle front-line customer inquiries. Our proprietary Merlin Agent Interface™ and scripted Frequently Asked Questions (FAQs), allow our agents to answer questions related to your business both easily and thoroughly, increasing the efficiency and effectiveness of your customers’ calls.

24x7 Order Taking Highlights

• Fully integrated web-based order taking services handling high call volumes and diverse product catalogs.
• Comprehensive agent training ensures quality service and effective sales closing.
• Customized e-commerce website will streamline your sales and reporting channels.
• Proprietary Merlin Agent Interface™ with scripted FAQ integration provides for efficient and effective question answering.

For more information please contact our Sales Department at +44 (0)20-7043-5040 (Mon-Sat, 9 AM - 9 PM GMT) or contact us Via our contact us or get a free quote ...